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| What are the Data and Credit Card Security guidelines? |
The Tangerine Turtle takes the security of your private information very seriously. As a result, we do not accept orders by e-mail. We will gladly accept your orders on-line or by phone at 1-501-278-4284. Our Customer Service hours are Monday through Friday, 10:00 a.m. to 5:30 p.m. and Saturday 10:00 a.m. to 3:00 p.m., Central Standard Time.
Your Tangerine Turtle account information is password-protected for your privacy and security. The Tangerine Turtle will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your Tangerine Turtle account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information.
In addition, when you submit sensitive information via this web site, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology. |
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The Tangerine Turtle values you as a customer and respects your privacy. Our goal is to make your visits to our web sites fun, informative, convenient and secure. To accomplish this, we collect certain customer information that permits us to customize and enhance your on-line shopping experience and to communicate with you about our products, services, promotions and contests. We are committed to managing this information responsibly and ensuring that you are in control of your personal information and the communications you receive from us.
Please be aware that our site may contain links to other sites hosted by third parties. The Tangerine Turtle does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. |
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| The Information We Collect |
| The Tangerine Turtle collects certain personally identifiable information when you sign in on our web sites, register for on-line shopping, place an order, or request other services that require information, registration or subscription. This information may include your name, mailing address, e-mail address, phone number, credit card numbers, and/or your child's date of birth, and gender. We also keep a record of your product interests and purchases on-line, and automatically receive and record information on our server logs from your browser (including your IP address). |
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| How do we use information collected? |
| The Tangerine Turtle uses customer information for three general purposes: to customize the advertising and content you see on our sites; to fulfill your requests for certain products and services; and to contact you about new products or services, special events and promotions. The Tangerine Turtle normally will not link IP addresses to personally identifiable information, but reserves the right to do so in order to identify a user when we feel this is necessary to enforce compliance with our internal policies or Terms of Use or to protect our service, site, customers or others. |
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| Do We Share Information with Third Parties? |
| The Tangerine Turtle will not sell, share or rent your personally identifiable information to any third party. |
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| How Can You Access, Change or Delete Your Information? |
| You may, at any time, access and verify, correct, update or remove your personal information and preferences on-line at Tangerineturtle.com or by contacting us at contactus@tangerineturtle.com or by telephone at 1-501-278-4284. In addition, if you prefer not to receive information from us, either through e-mail, postal mail or phone, please let us know by sending us an e-mail. However, when you make purchases, we may still send you an e-mail confirmation and may need to contact you by phone, postal mail or e-mail if we have questions regarding your order. |
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| Changes to Policy |
| The Tangerine Turtle reserves the right to change, modify or amend these policies from time to time. If we make any significant changes to this policy, we will post those changes here. The Tangerine Turtle encourages you to periodically review this policy. |
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This is the Web Site of Tangerine Turtle, which is not an affiliated company of Gund Inc. or any other company from which we display merchandise. The representations made on this Site are those of the Tangerine Turtle. |
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